Party Rentals

We do our best to make the process as simple as we can for you! Give us a call or email us using our contact form and we will respond within 48 hours. All items are on a first come, first serve basis. If you wish to reserve any items or package, a refundable credit card hold and nonrefundable 50% deposit is required. The remaining balance is due 14 days prior to your event date. Everything is done online and paid through our secure payment processing system. Easy peasy!

The rental period for each item is 24 hours. Need it longer? We are happy to work with you and see if we can accommodate!

For Saturday rentals that have been picked up by the client, all items must be returned by noon Monday.

Darling, it’s what we do! We are happy to help pick out items that will go with your event and within your budget. For more in-depth styling, and design services, send us an email at [email protected] or give us a call at (330)595.9400.

Absolutely! We book appointments for viewing on Tuesdays and Thursdays between 11am-3pm. Shoot us an email or call us at (330)595.9400 to schedule an appointment. If you need another time, we will do our best to accommodate!

Yes! We have a team of carpenters, metalworkers and everything in between who can build almost anything and if they can’t build it, we love going on scavenger hunts to find that must-have item for your event! Email us at [email protected] to discuss your vision.

All of our rentals cannot be left outside overnight. They must be either brought inside or covered by a tent with sidewalls to prevent tears from overnight winds, morning dew or rain. If our rentals are damaged from being left out in the elements, you will be charged up to 5x the rental cost to fix or replace it. If you are worried about your rentals getting wet during your event, please inquire about our weather team or email us at [email protected]

We understand, it happens to the best of us! We include an optional damage waiver on each proposal and subsequent contract that covers normal wear and tear, stains and rips. Our damage waiver is non-refundable and does not cover damage due to neglect such as water damage from rain. If the item breaks we do charge a replacement cost up to 5x the cost of the rental to repair or replace the item.

China and glassware should not be placed in the dishwasher or heated. Before being returned to East and Elle, all dinnerware must be free from any food particles and stacked vertically in the crates provided – if not, the client may be charged a cleaning and restocking fee.

For items such as chandeliers, florals, vases and just about anything that can be damaged with little effort, we ask that you place them in the provided packaging as soon as the event is over to prevent damage. It’s best to keep children and animals from handling them, too. Our kids love to touch all the pretties, so we get it! It’s best to be safe rather than sorry and keep fragile rentals out of reach from the littles and fur babies.